Studio Policies

THE MOVEMENT SPACE STUDIO TERMS AND CONDITIONS

By signing up to participate in our classes, you agree to be bound by our Terms and Conditions set out below. If you do not agree with any of these Terms and Conditions, please do not participate in our classes.  We reserve the right to change, update or reissue these Terms and Conditions at any time.  Any such changes will be posted to our Website and you agree to be bound by such changes.  References to “we”, “us” and/or “our” in these Terms and conditions is a reference to The Movement Space Studio.   

 

1.Booking Policies (Applicable only to TMS packages)

  • To attend a class, you must reserve a space. There are a set number of spaces in each class. Bookings using TMS packages must be made online through your account. Your account will be governed by our terms and conditions and privacy policy.

  • Bookings made via 3rd party platform such as Core Collective or Classpass would be subjected to the respective package booking policies.

  • All packages are valid for 3 months. Extensions are permitted on a case by case basis. Please email us themovementspacestudio@gmail.com to request for extension.

  • All packages sold are non-refundable and non-transferrable, from March 2020.

  • There is strictly no sharing of packages, from March 2020.

  • Clients can book classes 4 weeks in advance. All fees must be paid in full prior to booking your classes.

  • Our current prices and schedule are displayed online and may change from time to time. These will be notified online via website and social media      

 

2. Class Cancellation Policies (Applicable only to TMS packages)

  • Clients can cancel class bookings at 24 hours in advance, without being charged. (For Covid-19 period)

  • Late cancellation and no-shows will be charge in full.

  • Group classes may be cancelled if there are no sign-ups two hours before the scheduled class, or if there is a public holiday.

  • Instructors may be substituted without prior notice.

 

3. Studio Etiquette

  • For hygiene purposes, socks are required for all reformer classes and privates. For safety, grip socks are highly recommended.

  • Shoes are required for TRX classes.

  • Please wear comfortable exercise clothing that allows you to move freely but is sufficiently form-fitting to allow your teacher to see your body alignment.

  • In order to minimize disruption during classes held at our Studios, we recommend that you  arrive at least 5 minutes prior to the scheduled commencement time of a Class. For all first timer group class participants, please arrive studio 5-10 mins before the start of class for the instructor to run through the setup of the machine.

  • If you are late for your class, you are only entitled to the remaining portion of the time slot you booked.

  • If you are more than 15 min late for your group class, you will not be allowed to join the class for your own safety.

  • For your safety, please do not use the studio equipment without the instructor’s supervision.

  • For the enjoyment of all participants in your class please turn off all mobile phones before your workout.

 4. Medical Conditions

  • You must notify your instructor if you have any pre-existing injuries or medical conditions which may impact upon your ability to perform the exercises in our classes.

  • Our staff are not medically trained and are therefore not qualified to assess whether clients are in good physical condition and/or that clients can engage in exercise without detriment to their health, safety, comfort or physical condition. Clients are advised to seek medical advice prior to commencing any exercise program if they are in any doubt about their ability to engage in exercise.

  • When participating in our classes, do not overexert yourself. Stop immediately if you feel pain or discomfort.  You should immediately seek medical attention if there are any unanticipated changes to your physical condition at any time.  If you are unwell, you should refrain from exercising or coming to the studio.

  • You acknowledge that there are certain inherent risks and dangers in fitness activities and the use of exercise equipment in association with the Classes and use of the Facilities. You acknowledge that you do so at your own risk that we will not be liable for any personal injury, loss or liability of whatsoever nature arising as a result of, or in connection with, the undertaking of any such exercise program given by our instructors.  

  • You acknowledge that our instructors may use tactile cueing and adjustment methods or make physical contact with you for correction purposes in order to ensure that Pilates practice is undertaken in accordance with The Movement Space Studio’s best practice.

 

5. Security of Personal Belongings

  • The Movement Space Studio is not responsible in any way for the safekeeping of your personal belongings that you bring into our Studios. As such, we strongly recommend that you store any personal belongings in the studio storage facilities provided for use for the duration of your visit.

 

6. Your Personal Information

  • Each account requires password protection, and the confidentiality of the password should be strictly maintained by each customer. You, as our customer, agree to accept responsibility for all activities that occur under your account and password.

  • You consent to receive communications from our studio electronically. We will communicate with you by email or by posting notifications on the Website. You understand and agree that all agreements, notices, disclosures, and other communications that our studio provides electronically, satisfy any legal requirement that such communications be in writing.

  • Some personal information might be obtained from purchasing or booking classes online. Additionally, personal information may be transmitted as part of a form submission or in connection with other activities or services made available online. Any personal identification information retrieved by the studio must be voluntarily submitted by the user. We may use the information provided to contact you with important information, required notices, and marketing promotions.

  • Our studio reserves the right to use photos or videos captured during the classes for promotional purposes.